Siit is a modern, AI-powered ITSM platform designed for IT and internal operations teams to streamline service requests, automate workflows, and boost operational efficiency. Unlike traditional systems, Siit integrates directly with Slack and Microsoft Teams, allowing teams to manage support requests where they already work—simplifying internal support while enhancing collaboration, governance, and resolution speed. With intuitive design, AI-driven self-service, and secure role-based access, Siit turns internal service management into a strategic advantage.
Key Features:
- Manage service requests directly in Slack or Microsoft Teams
- AI agent handles level 1 requests for faster resolution
- End-to-end workflow automation
- Designed specifically for IT and corporate teams
- Role-based access controls for sensitive data
The integration between Siit and HiBob streamlines internal service management by bringing real-time, personalized employee data from HiBob directly into Siit. This eliminates the need to switch between platforms, allowing IT and corporate teams to resolve requests faster and with greater accuracy. With instant access to contextual employee details—such as department, manager, or status—Siit enhances internal workflows, reduces manual errors, and enables more informed, efficient decision-making.
How the integration works:
This one-way integration from HiBob to Siit includes dynamic syncing of employee data such as new joiners, role or department changes, and terminations. It also enables automated request creation in Siit when specific workflows (e.g., onboarding or offboarding) are triggered in HiBob. HR fields can be custom-mapped to Siit request fields, allowing tailored automation. Overall, the integration boosts accuracy, simplifies collaboration, and transforms internal support into a seamless, data-driven experience.
Click here for Technical Support, or contact support directly at: support@siit.io
