Webinar

Service That Scales: Rethinking Engagement in HR Tech

Tuesday, December 9 @ 9 AM EST | 2 PM GMT | 3 PM CET
Wednesday, December 10 @ 9 AM PST | 12 PM EST
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Service That Scales: Rethinking Engagement in HR Tech - Stacey Harris
Stacey Harris
Chief Research Officer and Managing Partner Sapient Insights Group

Today’s HR leaders know that the difference between a good HR tech platform and a great one isn’t just features—it’s how it feels to use. Slow responses, disconnected service, and clunky systems chip away at confidence.

Join Sapient Insights and HiBob as we unpack the latest Voice of the Customer research, revealing why customer service is now a top decision driver in HR tech—and what leading organizations are doing about it.

📅 Choose the session that suits your time zone—join us live on December 9 or 10.
🎓 1 HRCI re-certification credit available

In this empowering session, you’ll learn:

  • What great engagement and service look like in 2025
  • How to avoid the hidden pitfalls that frustrate users most
  • Why simplicity, responsiveness, and cohesive platforms build long-term loyalty
  • How AI is reshaping HR service delivery—moving from abstract to actionable

Walk away ready to make smarter tech decisions and build a service experience that scales right alongside your organization.

Join us and transform your people analytics from ‘interesting’ to ‘actionable’.

Can’t make it live? Register anyway and we’ll send you the on-demand recording.


This program has been approved for one (1) HR recertification credit toward any of HRCI’s eight credentials, including SPHR® and PHP®.

recertification provider, HR certification logo 2025

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